Google Business Profile management from Chester

Plans start at £129 per month. Starter includes eight posts per month, review replies within 24 hours, profile question management where available, a quarterly photo refresh and a monthly progress note. Pro is £199 per month with twelve posts, same-day review replies, original photo uploads, ranking tracking and a bespoke report. Multi is £129 per location for three or more locations. We confirm the scope, approval process and response arrangements before starting. Plans are month to month, cancel with 30 days’ notice. No VAT to add.

No agency can guarantee a position. Local results depend on relevance, distance and prominence, and vary with the search and the person’s location. We work on accurate information, useful content, genuine reviews and the website behind your profile, then track the agreed searches and customer actions over time.

Yes. We check business categories, services, hours, contact details, service areas and website destinations. Posts and photographs help customers understand what you offer. We also review feedback and available performance data, so the next update responds to the business rather than filling a calendar.

Use an Update for project news, a case study or a useful business announcement. Use an Offer for a genuine promotion with its dates and terms. Use an Event for a real scheduled activity, with accurate dates, times and booking details. The format should match the content; calling ordinary news an event does not guarantee better rankings.

We prepare a calm, specific response and agree when your approval is needed. A reply should protect private customer information and offer an appropriate way to discuss the issue. We do not buy reviews, offer rewards for changing them or try to prevent unhappy customers from sharing an honest experience.

Yes. We agree a shared approval process with you. Dates, prices, availability, photographs and destination links are checked before publication. A post awaiting moderation is not reported as live.

We establish a baseline first and report the changes made alongside available profile interactions and website enquiries. Timing depends on the starting profile, competition, location and Google’s processing. There is no fixed number of weeks in which a post or photograph will deliver a ranking increase.

Yes, where the business is eligible for a profile. We describe the places you genuinely serve and use the appropriate address visibility settings. Adding a town to a service area does not create an office there or guarantee that you will rank throughout it.

No. Consistent business information, helpful pages and genuine evidence make your business easier to understand. Google says its normal SEO principles apply to AI search features; no post wording, special schema or management package guarantees a recommendation.

No. You remain the owner and invite us with the appropriate manager access. We agree what we can edit, keep your business information under your control and never ask you to share a Google password.