Live Chat for Your Website — 24/7 AI Responses, From £99/month
Stop losing visitors to slow responses and limited hours. Our website chatbot answers questions instantly, captures leads while you sleep, and gives every visitor the attention they deserve—without hiring more staff. It's the live chat alternative that works 24/7 in 2026 and beyond.
- Instant responses, any time of day
- Trained on YOUR business knowledge
- Easy one-line installation
- Human handoff when needed
What the Chatbot Does
More than just a chat widget—it's your always-on team member that never calls in sick.
24/7 Availability
Your website chatbot never takes a break. Answer visitor questions at 3am on a Sunday just as well as Tuesday at noon.
Instant Responses
No more waiting. Visitors get answers in seconds, keeping them engaged and moving toward conversion.
Lead Capture
Automatically collect contact details, qualify leads, and route hot prospects to your sales team.
Natural Conversations
Powered by AI that understands context and intent, not just keywords. Real conversations, not robotic scripts.
Multi-Language Support
Serve international visitors in their preferred language without hiring multilingual staff.
Built with UK GDPR in Mind
Our sub-processors and their transfer safeguards are listed on our security and privacy page.
Website Chatbot vs Traditional Live Chat
Traditional live chat was great in 2015. But in 2026, your visitors expect instant answers—not “Please wait, an agent will be with you shortly.”
Want the full comparison? Read our detailed chatbot vs live chat guide →
From Zero to Chatbot in Days, Not Months
No technical expertise required. We handle the complex stuff so you can focus on what you do best—running your business.
Share Your Knowledge
Send us your FAQs, product info, and common questions. We train your chatbot on YOUR business.
We Build & Test
Our team configures your chatbot, customizes the widget design, and tests thoroughly.
Copy One Line of Code
Add a single script tag to your website. Works with WordPress, Shopify, Wix, or any platform.
Go Live & Optimize
Launch your chatbot and we monitor performance, making improvements based on real conversations.
Installation code example:
<script src="https://chat.handonweb.com/widget.js" data-id="your-id"></script>That's it. One line and you're live.
Your Brand, Your Rules
Generic chatbots feel like... well, generic chatbots. Our website chatbot adapts to your brand so completely that visitors will think you built it yourself.
Brand Colors & Styling
Match your website perfectly with custom colors, fonts, and positioning.
Personality & Tone
Professional, friendly, witty, or formal—your chatbot speaks in your brand voice.
Conversation Flows
Design custom journeys for different visitor intents and business goals.
Proactive Triggers
Pop up at the right moment—after 30 seconds, on exit intent, or on specific pages.
Explore Our Chatbot Solutions
Website chatbots are just the beginning. Discover how we can automate more of your customer interactions.
Website Chatbot FAQs
Got questions? We've got answers. (And yes, a chatbot helped write these.)
How is a website chatbot different from traditional live chat?
Traditional live chat requires human agents to be online and available—which means limited hours and waiting times during busy periods. A website chatbot powered by AI responds instantly, 24/7, and can handle unlimited conversations simultaneously. When complex issues arise, it hands off to a human agent with full context. You get the best of both worlds.
Will the chatbot widget slow down my website?
It is built not to. The widget loads after your main content and uses lazy loading, so your page appears first and the chat button follows.
Can I customize how the chatbot looks on my website?
Absolutely. You can customize colors, button styles, position (bottom-right, bottom-left, or embedded), chat bubble design, welcome messages, and even add your logo. We make sure it feels like a natural part of your website, not a bolt-on widget.
How do I add the chatbot to my website?
We provide a single line of JavaScript code that you paste into your website. On WordPress, we add it through your theme or a header-script plugin. For Shopify, it goes in your theme settings. For any other platform, it is as simple as adding a Google Analytics script. We guide you through the entire process.
What happens when the chatbot cannot answer a question?
We set it up to hand over to a person when it is unsure. It can offer to connect the visitor to your team, create a support ticket for follow-up, or collect contact details for a callback. AI can still give an incorrect or unsupported answer. We reduce that risk with approved sources, test questions and clear limits, and we review conversations after launch.
Can the chatbot capture leads and integrate with my CRM?
Yes, lead capture is a core feature. Your chatbot can collect names, emails, phone numbers, and qualifying information. We integrate with popular CRMs including HubSpot, Salesforce, Pipedrive, and Zoho. Leads flow directly into your existing workflow.
How long does it take to set up a website chatbot?
We aim to have your website chatbot live in about 7 days. That covers training it on your content, matching it to your brand, testing and switching it on. If your FAQs and documents are ready, it can be quicker.
Is the chatbot suitable for small businesses?
Yes. Small businesses often cannot afford 24/7 live chat staff, so a chatbot can cover the hours you are closed without the overhead. Our Chester-based team works with businesses of all sizes across the UK.
Can visitors tell they are chatting with AI?
They should be able to. We recommend telling visitors plainly that they are chatting with an AI assistant. The key is that your chatbot is genuinely helpful, not pretending to be human.
What is the ROI of adding a chatbot to my website?
No fixed return applies to every business. It depends on how many questions and enquiries you get now, what a lead is worth to you and the full running cost. We can build an estimate from your own figures; an estimate is not a client result or guarantee. We agree what to measure before launch and report it monthly.
Live Chat Pricing
Clear monthly prices, no hidden fees. One-off setup £149, month to month, and a 30-day money-back guarantee.
Website
Small business websites
- AI chat on your website
- Up to 1,000 conversations a month
- Trained on your website content
- Lead capture form
- Email alerts for new leads
Business
Growing businesses
- Everything in Website
- Website and WhatsApp
- Up to 3,000 conversations a month
- Hand-over to a person when needed
- Analytics dashboard
Pro
Busy teams, more channels
- Everything in Business
- Website, WhatsApp, email and other channels
- Up to 10,000 conversations a month
- CRM integration
- Custom integrations quoted separately
One-off setup £149. Month to month, cancel with 30 days’ notice. Not happy in the first 30 days? We refund what you have paid. No VAT to add. Hand On Web is not VAT-registered.
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We aim to have you live in about 7 days. From £99/month plus £149 setup, month to month, with a 30-day money-back guarantee. Book a free demo.