Chester · Cheshire · 48-hour setup target

The AI receptionist that never misses a call in Chester.

A missed call is often a customer who rings the next business on Google. Our AI receptionist answers 24/7 and books the appointment in a natural-sounding voice. From £99/month, and we aim to have it live within 48 hours.

Hear a live demo Book a Chester call

Registered with the ICO (ZC232436)· 30-day money-back guarantee · month to month

A Saturday morning in Chester

9:14am — you’re on a job

A new customer calls. You can’t pick up.

9:14am — AI answers

"Good morning, thanks for calling — how can I help?" It books them in for Tuesday.

9:15am — you get a text

"New booking: Tuesday 2pm, drainage quote, 07xxx. Summary attached."

Illustrative example of how the flow runs.

What it does for a Cheshire business

Four jobs, done 24/7, from £99/month.

Answers every call

No hold music, no voicemail. The AI picks up on the first ring, day or night, with a natural-sounding ElevenLabs voice.

Recovers missed calls

A missed call is a lost customer. When you can’t pick up, the AI does — or sends an instant text-back with a booking link.

Books appointments

It checks your calendar and books the slot while the caller is still on the line — no phone tag, no admin.

Works 24/7

Evenings, weekends and the school run are covered. You capture the enquiries your competitors send to voicemail.

Simple pricing

99/mo

Starter: 24/7 AI receptionist · human-sounding voice · 200 minutes a month · call summaries · missed-call recovery. Calendar booking and live transfer come with Professional at £199/month. One-off setup £149. Month to month, cancel with 30 days’ notice.

Get a Chester demo

See the full capability on our AI receptionist service page.

Built for the businesses that live on the phone

Dental & clinics

Books appointments and handles after-hours enquiries.

Trades

Answers while you’re on the tools; recovers missed quotes.

Solicitors

Triages new enquiries and routes the urgent ones.

Salons & beauty

Takes bookings through evenings and weekends.

AI receptionist questions, answered

Does it actually sound human?+

It uses natural-sounding ElevenLabs voices, and we tune the script and voice to your business before it goes live. Ring our main number to hear it for yourself: it is answered by our own AI receptionist.

How quickly can it go live?+

We aim to have it live within 48 hours of our first call. We set up the number, write the call flow around how your business actually handles enquiries, and test it with you before it answers a single real customer.

How much does an AI receptionist cost?+

Plans start at £99/month for 200 minutes. Professional is £199/month and Business £349/month. Setup is a one-off £149. It’s month to month with 30 days’ notice, and there’s a 30-day money-back guarantee.

What happens to calls it can’t handle?+

You decide. Urgent or complex calls get routed straight to you or a team member; everything else is handled, logged and summarised so you start the day knowing exactly who called and why.

How do you handle data protection?+

Hand On Web Ltd is registered with the ICO (ZC232436). We build with UK GDPR in mind and agree data processing terms with every client. The phone and voice services we use (Twilio and ElevenLabs) are based in the USA; we list them, with the safeguards they use, on our security and privacy page.

Why use a Chester team?+

We’re based at the Riverside Innovation Centre in Chester and work with small businesses across Cheshire. We can meet in person and we understand the local business context. Our main number is answered 24/7 by our AI receptionist, and you can ask for a call back from the founder.

Stop sending Chester customers to voicemail

Book a 15-minute call and hear your AI receptionist answer a live demo call. If it’s not right for you, we’ll say so.

Hear a live demo Book a phone call

Scope and terms agreed upfront+44 333 041 3357Chester-based team