AI automation in Chester —
built and supported here.
We're a Chester-based AI automation team helping SMEs across Cheshire stop missing leads, free up admin hours, and answer customers 24/7 — without the agency-lock-in or big-city pricing. From the historic Rows out to Chester Business Park, Wrexham and Ellesmere Port — we cover the patch we know best.
Riverside Innovation Centre, Chester. UK ICO registered. Money-back 30-day guarantee.
What this looks like for a Chester SME
AI receptionist + missed-call text-back. Recovered ~£3,800/mo in lost lead bookings within 60 days.
n8n workflow ties enquiry → CRM → quote → calendar. Saves the owner ~7 hrs/week of admin.
RAG chatbot trained on case-law summaries. Cuts initial-enquiry triage time by 80%.
Names anonymised by request. Real client outcomes — full case studies on /case-studies.
Boring, real numbers
No imaginary "awards". No founded-in-2011 when we were founded in 2024. Just what we actually do.
Cheshire SMEs we support today
Internal Q1 2026
typical setup-to-live time on Voice AI
Average across last 30 setups
rolling notice — no long contracts
Standard terms
lock-in periods, anywhere
Company policy
What we run from Chester
Six core services. We'd rather do these well than offer twenty things badly.
Industries we know in Cheshire
The businesses we've worked with most across the Cheshire belt.
Dental practices
Recovery of missed-call bookings, post-treatment follow-up, automated review collection.
Trades & home services
Quote-to-job pipeline, missed-call rescue, automated invoice chasing.
Estate & letting agents
Buyer enquiry triage, viewing booking, after-hours WhatsApp.
Solicitors
Initial enquiry triage, document Q&A, case-status updates.
Healthcare clinics
Appointment booking, NHS-spec answering, prescription collection.
E-commerce
WhatsApp returns flow, abandoned-cart, Shopify chat trained on FAQs.
DIY vs remote agency vs us
An honest look at the choices for a Cheshire SME.
| Capability | DIY in-house | Remote agency | Hand On Web Chester |
|---|---|---|---|
| Local team | You + your laptop | ❌ Slack only | ✅ Chester · in-person available |
| GDPR / ICO registered | ⚠️ | ⚠️ | ✅ |
| Setup speed (Voice AI) | 4-8 weeks | 2-4 weeks | 48 hours |
| Pricing transparent | n/a | ⚠️ Often hidden | ✅ Listed on /pricing |
| Lock-in contract | n/a | 6-12 mo | None |
| Money-back guarantee | n/a | ⚠️ Rare | 30 days |
| Cheshire context | n/a | ❌ | ✅ We live here |
Where we cover
Chester is base. We work across Cheshire and into North Wales — we'll come on-site within reason.
Outside this patch? We work remotely with clients across the UK — you just don't get the "come on-site" perk.
Common questions from Cheshire SMEs
Why use a Chester team rather than a London or remote agency?+
What does 'AI automation' actually mean for an SME?+
Do I need to be a tech-forward business for this to work?+
How much does it actually cost?+
What's the catch?+
How long until I see results?+
Are you GDPR compliant?+
Are you sure you're real and not some flash-in-the-pan agency?+
Other things we do in Chester
AI automation isn't the only piece of the picture. We also run SEO and web design for Cheshire SMEs.
SEO Chester
Local SEO for Cheshire businesses — Map Pack, Google Business Profile, content, citations.
Read moreWeb Design Chester
Next.js websites — fast, accessible, ranked. Built in Chester.
Read moreDigital Marketing Chester
Google Ads, Meta Ads, content marketing — for Cheshire SMEs.
Read moreVoice AI overview
The full Voice AI capability stack: receptionist, outbound, IVR replacement, missed-call rescue.
Read moreWorkflow automation
n8n flows that connect the systems you already pay for. Stop copy-pasting.
Read moreAI Visibility Checker
Free tool: check whether ChatGPT and Claude cite your business when buyers ask.
Read moreHave a coffee in Chester?
If you're Cheshire-based we'll meet at a Chester cafe of your choice. We bring an espresso budget. You bring the problem you'd like to solve.