Visit Hand On Web in Chester city centre
Meet us by appointment at the Riverside Innovation Centre for an honest, face-to-face conversation about your website, SEO, AI receptionist or automation project—no pressure, no script.
Chester city centre
Riverside Innovation Centre
1 Castle Dr, Chester CH1 1SL
Meet the people doing the work
Bring your questions to our Chester team. A face-to-face conversation can help connect your business priorities with the website, marketing or automation work you are considering. Phone and video meetings work too.
Talk through the business
Show us what is working and what gets in the way. We can explore your website, enquiries and day-to-day processes together.
Look at relevant examples
Ask to see a website, assistant or workflow relevant to your project. Tell us what you want to explore so we can prepare the right demonstration.
Agree the priorities
Discuss the useful first step, the information we still need and what a sensible scope could include. Detailed proposals may need further research.
Decent coffee, no sales pressure
The first consultation is free and there is no obligation to commission work. Ask the questions you need to decide whether we are a good fit.
Find us at the Riverside Innovation Centre
Our office is on Castle Drive, beside the River Dee. Arrange your appointment first, then use the directions below to plan your visit.
Office address
Riverside Innovation Centre
1 Castle Dr, Chester CH1 1SL
Office hours
Mon–Thu 9:00–19:00 · Fri 9:00–17:00
In-person visits: Mon / Tue / Thu by appointment
Parking
Ask us about visitor parking when arranging your meeting. Spaces need confirmation; nearby public parking includes Little Roodee. Check current charges and restrictions before travelling.
Public transport
Allow around 20 minutes to walk from Chester railway station, based on the University’s directions. Your route and pace may vary.
Getting here
Check current services and journey times for your meeting date. Leave time for the walk from the station or for parking, and let us know about any access needs.
From Chester railway station
Allow around 20 minutes to walk from Chester railway station, based on the University’s directions. Your route and pace may vary.
From Liverpool
Check current rail services to Chester or plan a driving route to Castle Drive. Allow time for the final walk or parking.
From Manchester
Compare rail and road options for your meeting date. A video consultation is also available if travelling does not suit you.
From Wrexham
Plan your journey to Chester and check the route to the Riverside Innovation Centre before setting off.
From the Wirral
Check the rail, bus or road options from your starting point. Use the venue directions for the final part of the journey.
From the M53 / M56
Set your destination to Riverside Innovation Centre, Castle Drive, CH1 1SL. Check traffic and parking arrangements before travelling.
Prefer to meet remotely? We work with businesses across the UK by phone and video. If an on-site meeting would help your project, ask us to discuss the arrangements.
Your first visit, end-to-end
- 1
Coffee and a 5-minute warm-up
We start by hearing what brought you in — the actual problem in plain English, not a brief.
- 2
A live demo
We can look at relevant website work and arrange an assistant or workflow demonstration. Let us know your priorities beforehand so we can prepare.
- 3
Honest scoping
We discuss the work, likely dependencies and information needed for a proposal. Where a cost needs further investigation, we explain what happens next.
- 4
A written follow-up
We agree the next step and when you can expect a written follow-up. Any proposal sets out the scope, price and service terms for you to consider.
What would you like to discuss?
These are examples of business needs we can explore together, not a record of particular visitors or promised results.
Dental & healthcare practices
Two- to four-chair Cheshire dentists and clinics asking how an AI receptionist works in real life — and whether it integrates with Dentally / SOE / TM3.
Solicitors and accountants
Small Chester and Wirral firms wanting AI that respects confidentiality, conflict-checks, and SRA / ICAEW expectations.
Local trades
A clearer service website, local search visibility, seasonal advertising or help handling enquiries while the team is on a job.
E-commerce founders
Shopify and WooCommerce owners drowning in "where is my order?" tickets. May leads these conversations.
Hospitality & estate agents
Hotels, restaurants, lettings agents wanting bookings and viewings handled out of hours.
B2B founders scaling up
Cheshire / Manchester / Liverpool SMEs replacing legacy websites and adding their first proper automation layer.
Visiting questions
The things people actually ask before they come over.
Where exactly is your Chester office?
We're at the Riverside Innovation Centre, 1 Castle Dr, Chester CH1 1SL, beside the River Dee. Use the directions link to plan your route, and arrange your appointment before travelling.
Do I need an appointment to visit?
Yes. Request a time through the form, email info@handonweb.com or call +44 333 038 2152. We will confirm the date and the right person to meet before you travel. A form submission is a meeting request, not an instant booking.
How much does an in-person meeting cost?
Nothing. The first discovery meeting is always free — usually 30 to 45 minutes — and includes coffee. There's no pressure to sign anything on the day.
Is there parking?
Ask us about visitor parking when arranging your meeting. Spaces need confirmation; nearby public parking includes Little Roodee. Check current charges and restrictions before travelling.
What about public transport?
Allow around 20 minutes to walk from Chester railway station, based on the University’s directions. Your route and pace may vary. Check current public-transport services before travelling; the University directions link has local transport information.
Can the meeting happen at our office instead?
We can discuss a visit to your premises when it suits the project and our availability. Tell us where you are and what you need. Phone and video consultations are also available for businesses across the UK.
What should I bring or prepare?
Nothing mandatory. If you've got an existing website URL, an idea of monthly budget, and rough numbers (calls per day, current conversion rate, support ticket volume) we can be more specific in the meeting — but it isn't a homework exercise. Come with questions.
Who will I meet?
We will arrange the meeting with Reza, Pejman, May or Fahimeh according to what your project needs, and confirm who you will meet. You can talk to the team about the technical work as well as your business priorities.
Tell us when you would like to meet
Tell us a little about your project and suggest a couple of times. We aim to reply within one business day. The first consultation is free, in person at our Chester office, by video or over the phone.
We will agree a date and time with you before your visit. Sending this form does not confirm an appointment.
- No prep needed — come with questions
- Free, ~30–45 minutes, coffee included
- Meet the team member best placed to help
- Agree the next step and follow-up timing
Or call us directly
Coffee's on us — whenever you're ready
Riverside Innovation Centre · 1 Castle Dr · Chester CH1 1SL