Never Miss Another Patient Call
Your AI dental receptionist answers calls, books appointments, and handles enquiries 24/7 — built specifically for UK dental practices.
Stop losing patients to voicemail. Start capturing every opportunity, even at midnight.
- Answer every call — 24/7, 365 days a year
- Book appointments directly into Dentally, SOE, or R4
- Handle NHS and private enquiries intelligently
- Reduce missed calls by 90%
- 14-day free trial — no credit card required
The True Cost of Missed Calls in Dental Practices
Why Dental Practices Lose Patients to Missed Calls
You\'re brilliant at dentistry. But you can\'t be everywhere — and neither can your receptionist.
Phone Rings During Procedures
You're mid-filling, the phone rings, the patient waits on hold... then hangs up. That's a check-up, a cleaning, or a new patient — gone forever.
After-Hours Calls Go to Voicemail
40% of patients want to book outside 9-5. They call at 8pm, hear your voicemail, and book with the dentist who actually answers.
Reception Is Overwhelmed
Check-ins, insurance calls, scheduling, walk-ins — all at once. Something has to give. Usually, it's the phone. And that means lost patients.
Every Missed Call Costs Money
A single new patient is worth £500-2,000/year in treatments. How many are you losing to unanswered calls and full voicemails?
Watch How Your AI Receptionist Handles Calls
This is a live simulation of how your AI dental receptionist handles patient calls. Natural conversation, instant booking, 24/7 availability.
From Ring to Resolution in Seconds
Here\'s exactly what happens when a patient calls your practice.
Patient Calls
A patient calls your practice number — whether you're busy, closed, or at lunch
Details
Works with your existing phone number via simple call forwarding
Example
AI Answers Instantly
Your AI receptionist picks up in under 3 seconds with a warm, professional greeting
Details
"Good evening, Bright Smile Dental. How can I help you today?"
Example
Natural Conversation
AI understands what the patient needs — booking, question, emergency, or pricing enquiry
Details
Handles NHS vs private, different treatment types, and complex requests
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Takes Action
Books appointments directly into your calendar, answers questions, or escalates urgencies
Details
Integrates with Dentally, SOE, R4, Google Calendar, and more
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You're Notified
Instant SMS/email notification for new bookings, messages, and escalations
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Full call transcript and summary delivered immediately
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AI Receptionist vs Traditional Options
See why UK dental practices are switching to AI-powered call handling.
| Feature | Feature | Human Receptionist | Voicemail | AI Receptionist |
|---|---|---|---|---|
Availability | 9-5 Mon-Fri | 24/7 (no action) | 24/7 (active) | |
Answer Speed | Variable | Immediate (no help) | <3 seconds | |
Cost Per Year | £25,000+ | £0 | From £1,788 | |
Sick Days | 8-10 days avg | N/A | Never | |
Books Appointments | ||||
Handles Multiple Calls | 1 at a time | Unlimited | Unlimited | |
Consistency | Varies by mood | N/A | 100% consistent | |
After-Hours Coverage | Extra cost | Messages only | Included |
Everything Your Practice Needs
Purpose-built features for UK dental practices — not generic call answering.
24/7 Call Answering
Capture patient enquiries at 2pm or 2am. Weekends, bank holidays, lunch breaks — all covered.
Smart Appointment Booking
Syncs with Dentally, SOE, R4, or Google Calendar. Real-time availability, no double-bookings.
Natural Conversations
Patients won't know it's AI. Trained on thousands of dental conversations for natural flow.
Emergency Escalation
Dental emergencies get routed to you immediately. Keywords like "severe pain" trigger instant alerts.
NHS & Private Handling
Knows your fee structure, services, and availability. Answers pricing questions accurately.
SMS/Email Confirmations
Automatic appointment confirmations and reminders. Reduce no-shows by up to 40%.
Multi-Language Support
Polish, Punjabi, Hindi, Welsh, Arabic — serve your diverse patient community.
Call Recording & Transcripts
Every conversation recorded and transcribed. GDPR compliant with full audit trail.
Why Pricing Varies — And How to Choose
We believe in honest, transparent pricing. Here\'s what affects the cost of your AI receptionist.
Voice Quality & Engine
Choose from standard AI voices to premium ultra-realistic voices. Premium voices sound indistinguishable from humans.
Language Support
English-only is most affordable. Add Welsh, Polish, Punjabi, Hindi, or Arabic for diverse communities.
Integration Depth
Basic calendar sync is included. Deep PMS integration (Dentally, SOE, R4) with real-time patient lookup costs more.
Call Volume
Pricing scales with your practice size. Small practices pay less, multi-location groups get volume discounts.
Choose Your Plan
Start with a 14-day free trial. No credit card required. Cancel anytime.
Starter
Perfect for small practices getting started with AI
- 200 calls/month included
- Business hours (9am-6pm)
- Standard AI voice
- Appointment booking & reminders
- Google/Outlook Calendar sync
- Email notifications
- Basic call scripts
- Email support
Professional
Full 24/7 coverage for growing practices
- 500 calls/month included
- 24/7/365 coverage
- Premium natural voice
- Smart appointment booking
- Outbound confirmation calls
- Smart SMS reminders (reduce no-shows)
- Dentally/SOE/R4 integration
- CRM sync (HubSpot, Salesforce)
- Custom call scripts
- 2 languages included
- Priority support
- Detailed analytics
Enterprise
Multi-location practices and dental groups
- Unlimited calls
- 24/7/365 coverage
- Ultra-realistic voice
- Advanced appointment workflows
- Outbound calls + multi-step follow-ups
- SMS + Email + WhatsApp reminders
- Full PMS integration
- Custom automation workflows
- Fully customised scripts
- All languages supported
- Unlimited locations
- Dedicated support
All plans include: GDPR compliance, UK data hosting, call recordings, and email support.
Complete Patient Communication Bundle
Voice AI + Website Chatbot — handle calls AND website enquiries with one seamless system
- Voice AI (Professional tier)
- Website Chatbot (Standard tier)
- Unified patient conversation history
- Seamless handoff between chat & calls
- Reduce call volume by 40%+ (FAQs handled by chat)
- WhatsApp & Telegram included
- Single dashboard for all communications
- Cross-channel analytics
Dental AI Receptionist: Your Questions Answered
What is a dental receptionist AI and how does it work?
A dental receptionist AI is an artificial intelligence system that answers your practice phone calls, books appointments, and handles patient enquiries automatically. It uses advanced voice technology to have natural conversations with patients, understanding their requests and taking appropriate action. Unlike voicemail, it actively helps patients — booking appointments into your calendar, answering questions about services and pricing, and escalating emergencies to your team. It works 24/7, costs a fraction of a human receptionist, and never takes a sick day.
How much does a dental answering service cost UK?
Our AI dental answering service costs from £199-699/month, compared to traditional call centres like Moneypenny which charge £200-600/month PLUS per-call fees. Hiring a full-time receptionist costs £25,000+ annually in salary alone, plus NI, pension, training, and holiday cover. With AI, you get 24/7 coverage, unlimited simultaneous calls, and consistent quality — saving over £20,000/year compared to staff. Most practices see ROI within the first month through captured appointments.
How does your dental phone answering compare to Moneypenny?
Moneypenny and similar services use human operators charging £200-600/month plus per-call fees (typically £1-2 per call). Our AI dental answering service is £199-399/month flat rate with no per-call fees. Key differences: we answer in 3 seconds (no hold times), handle unlimited simultaneous calls, work 24/7/365 including bank holidays, and integrate directly with Dentally, SOE, and R4 for real-time appointment booking. Human services often just take messages — we actively book appointments.
Can AI book dental appointments directly into my practice management software?
Yes. Our dental AI receptionist integrates with all major UK dental software including Dentally, Software of Excellence (SOE), R4, Carestream Dental, and Exact. It checks real-time availability, books appointments for the correct treatment type and duration, and updates your calendar instantly. For practices using Google Calendar or Outlook, integration is even simpler. Patients receive automatic confirmation texts, and you get instant notification of every booking.
Does the AI dental receptionist sound robotic?
No. Modern AI voice technology has advanced dramatically. Our premium voice options use neural speech synthesis that sounds remarkably human — with natural intonation, appropriate pauses, and conversational flow. Many patients don't realise they're speaking to AI. We offer voice samples before you commit, and you can choose from multiple voice styles to match your practice personality. If a patient specifically asks, the AI will honestly confirm it's an assistant, but this rarely happens.
What happens if a patient has a dental emergency outside office hours?
Patient safety is our priority. The AI is trained to recognise emergency keywords and situations — severe pain, swelling, trauma, uncontrolled bleeding, knocked-out tooth. When it detects an emergency, it immediately provides appropriate first-aid guidance, gives your out-of-hours contact number or local emergency dentist details, and sends you an urgent alert via SMS and email. You set the escalation rules, and genuine emergencies always reach a human.
How does AI handle NHS vs private dental enquiries?
You configure your AI receptionist with your specific NHS and private offerings. It can explain NHS charges (Band 1, 2, 3), check if you're accepting NHS patients, quote private treatment prices, and book the appropriate appointment type. It knows which treatments you offer under NHS and which are private-only. For complex pricing questions, it takes a message for your team to call back with a detailed quote.
Will patients be frustrated talking to an AI instead of a person?
Research shows patients prefer immediate AI response over waiting on hold or leaving voicemail. 67% of callers who reach voicemail never call back — they book with another dentist. Our AI answers in 3 seconds and actively helps them. Patients can always request a human callback, and complex issues are smoothly escalated. Post-call surveys show 94% satisfaction rates — higher than many human call centres.
How quickly can I get a dental AI receptionist set up?
Most practices are live within 5-7 days. Basic setup (call answering + Google Calendar) can be done in 48 hours. Full integration with dental software like Dentally or SOE takes slightly longer due to API configuration. We handle all technical setup — you just provide your practice information, treatment menu, and preferences. Training takes about 30 minutes, and we provide ongoing support.
Is patient data secure with an AI dental receptionist?
Absolutely. We're fully GDPR compliant with UK-based data processing. All calls are encrypted, recordings are stored securely with access controls, and we provide Data Processing Agreements for your records. We're designed for healthcare — understanding the sensitivity of patient information. Unlike generic AI assistants, we're built specifically for medical and dental practices with appropriate security measures.
Can the AI speak languages other than English for diverse patient communities?
Yes. We support Welsh, Polish, Punjabi, Hindi, Bengali, Arabic, and other languages commonly needed in UK dental practices. The AI detects the caller's language preference and responds appropriately. This is particularly valuable for practices serving diverse communities where language barriers currently limit access to appointments. Multi-language support is included in Professional and Enterprise tiers.
Do you offer NHS dental receptionist services?
Yes. Our AI receptionist handles both NHS and private dental enquiries seamlessly. It explains NHS Band 1, 2, and 3 charges, confirms whether you're accepting new NHS patients, and books appropriate appointment types. For practices with mixed NHS/private offerings, the AI guides patients to the right option based on their needs and your availability. This is especially valuable for practices struggling to manage high call volumes from NHS patient enquiries.
Can patients book dentist appointments online through the AI?
Absolutely. Our system offers multiple booking channels: phone calls handled by AI voice, website chatbot for online booking, and even WhatsApp integration. Patients can check availability, select their preferred dentist, choose appointment type (check-up, hygiene, emergency, etc.), and receive instant confirmation — all without your team lifting a finger. The AI syncs with your practice management software in real-time, so double-bookings are impossible.
What ROI can I expect from a dental AI receptionist?
Most practices see ROI within 30-60 days. Here's the maths: if 35% of calls go unanswered during busy periods, and each missed new patient is worth £150+ in lifetime value, capturing just 10 extra patients per month = £1,500+ in revenue. Our service costs £199-399/month. Add the savings from reduced admin time, fewer no-shows (with automated reminders), and 24/7 coverage, and the ROI is typically 3-5x your investment.
Is there a free trial for the dental answering service?
Yes! We offer a 14-day free trial so you can experience the AI receptionist with your real patients and see the results. No credit card required to start. During the trial, we set up your custom scripts, integrate with your calendar, and you get full access to all features. If you're not convinced after 14 days, simply cancel — no obligation whatsoever.
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Start your 14-day free trial today. No credit card required. We'll have your AI dental receptionist live within 48 hours.