Voice AI Phone Answering That Never Sleeps
Our AI phone answering service handles calls 24/7 with natural, human-like voice technology. If you need the product page, start with our AI receptionist UK service — it books appointments, captures leads and answers customer enquiries while your team focuses on what matters most.
- Natural voice powered by ElevenLabs
- Handoff to a person when needed
- CRM and calendar integration
- 30-day money-back guarantee
Incoming call
Answered immediately
Answers the question, captures the caller's details and checks availability.
Appointment booked and a useful call summary sent to your team.
An AI receptionist that answers day and night
Our voice AI answers calls 24/7 in a natural, human-like voice — booking appointments, answering questions and capturing leads while you get on with the work. Set up and supported from our Chester studio.
How a call is handled
Calls answered, understood and turned into a lead you can act on.
Talk to it before you talk to us.
The chat bubble in the bottom-right corner is the same Voice AI we'd build for your phones. Ask it about our pricing, our services, our office — it'll answer, take you to the right page, and read it aloud. No demo booking required.
Complete AI Phone Answering Service Features
Everything you need in an AI receptionist - built with security and reliability at its core. A smarter alternative to traditional virtual receptionist UK services.
Custom voice — yours or one of 1000+
Pick a studio-quality voice or clone yours in 60 seconds. Your customers hear your brand, every single call.
32+ languages, native accents
Customer asks in French, the agent answers in French. Spanish, German, Arabic, Mandarin and more — native rhythm, no robotic translation.
Real-time human-like conversation
Sub-second latency, natural interruptions and a natural tone of voice.
24/7 availability, no headcount
Answers calls at 3am on a bank holiday or in the middle of your busiest Saturday.
Surfs your website for visitors
"Show me your pricing" opens the page. "What's included in the starter plan?" reads it aloud. No more lost visitors hunting through menus.
Books appointments live
Wired into Cal.com, Google Calendar, Outlook, or HubSpot Meetings. Qualifies, confirms, sends invites — all inside one call.
Rings your phone for the calls that matter
Hot leads are forwarded to your mobile with a 20-second AI summary. Time-wasters get filtered before they reach you.
Smart handoff to a human
Complex or sensitive queries escalate to your team with full call context and transcript already in their inbox.
Plugs into your existing stack
Twilio SIP, HubSpot, Pipedrive, Salesforce, n8n, Zapier — wired in days, not months. Same engine runs on the website and on a real phone number.
Full transcripts + analytics
Every call transcribed, summarised, sentiment-scored. See conversion funnels, top objections, and what callers actually need.
Built with UK GDPR in mind
PII redaction, configurable retention and a full call log. Built with UK GDPR in mind, and we provide a data processing agreement.
CRM + email handoff out of the box
Every call logged to the right contact. Follow-up emails drafted automatically. Hot leads pinged to Slack or Teams.
Common use cases
The calls a voice bot and AI phone answering service can take off your team.
Appointment Booking
The AI handles bookings, changes and cancellations.
Order Status Inquiries
"Where is my order?" calls answered from your order system, once it is connected.
Lead Qualification
Capture and qualify leads 24/7, routing hot prospects to your sales team.
After-Hours Support
Calls still get answered when your office is closed.
Frequently Asked Questions
How much does voice AI cost for a small business?
Our AI receptionist starts at £99/month for 200 minutes of calls. Professional is £199/month for 500 minutes and adds live transfer, calendar booking and SMS confirmations. Business is £349/month for 1,000 minutes. Setup is a one-off £149 and extra minutes are 25p. Month to month, cancel with 30 days’ notice. It comes with our 30-day money-back guarantee: Not happy in the first 30 days? We refund what you have paid.
How natural does the AI voice sound?
We use ElevenLabs voices, which sound natural. Some callers will still notice it is an AI, and we recommend it says so. We can customise the voice, tone, accent and speaking style to match your brand.
Can voice AI handle my specific industry?
Yes. We train the voice AI on your business knowledge, including your terminology, processes and FAQs. We configure it around your industry and test it with you before it goes live.
What happens if the AI cannot answer a question?
We design for this. If the AI is unsure, it says so, asks a clarifying question, or passes the call to a person with the conversation so far. AI can still give a wrong answer, so we reduce the risk with approved sources, testing, clear limits and a human handoff.
How long does voice AI setup take?
We aim to have a standard AI receptionist live in 48 hours. That covers the voice, the call flow and testing. Bespoke integrations with other systems take longer, and we give you a date before we start.
Is voice AI GDPR compliant?
Our voice AI is built with UK GDPR in mind. We implement data minimization, secure storage, and can provide data processing agreements. Call recordings are handled securely and can be configured based on your compliance requirements.
Can I use my existing business phone number?
Absolutely. We can connect voice AI to your existing phone number through call forwarding or direct integration with your phone provider. Your customers call the same number they always have.
What languages does voice AI support?
Our voice AI supports multiple languages including English, Spanish, French, German, and many others with native-quality pronunciation. Multi-language support is ideal for UK businesses serving international customers.
How do I train the AI on my business knowledge?
We handle the training for you. Simply provide your FAQs, product information, policies, and common scenarios. Our team builds the knowledge base and call flows, then tests thoroughly before going live.
What is the difference between voice AI and an IVR system?
Traditional IVR systems use rigid menu trees ("Press 1 for sales..."). Voice AI uses natural language understanding, allowing callers to speak naturally and have real conversations. Voice AI can handle complex queries, book appointments, and provide personalized responses that IVR cannot.
You Might Also Be Interested In
AI Receptionist
Our flagship voice AI product — an always-on receptionist that handles calls professionally.
Learn about AI ReceptionistMissed Call Text-Back
When you can’t pick up, the caller gets a personalised SMS within 30 seconds. From £59/month.
Learn about Missed Call Text-BackSmall Business Phone System
Modern AI-powered phone system — VoIP + receptionist + missed-call SMS + WhatsApp in one. From £149/month.
Learn about Small Business Phone SystemAutomated Review Collection
After every call, automate the review request. Pairs perfectly with Voice AI for full revenue protection.
Learn about Automated Review CollectionAI Automation in Chester
The wider Chester team — voice AI, chatbots, n8n workflows. We live in Cheshire, we support in Cheshire.
Learn about AI Automation in ChesterVoice AI Complete Guide 2026
Everything you need to know about voice AI technology, use cases, and implementation in 2026.
Learn about Voice AI Complete Guide 2026AI Receptionist UK Guide
The definitive guide to AI receptionists for UK businesses — features, pricing, and ROI.
Learn about AI Receptionist UK Guide
Ready for Your Own AI Receptionist?
Get a free assessment and see how our AI phone answering service could work for your business.