Never Miss a Lead When You're on the Tools
AI chatbot for plumbers, electricians, builders, and tradespeople across the UK.
Our trades chatbot captures leads 24/7, qualifies jobs, provides instant quotes, and books appointments — even when you're up a ladder.
Why Tradespeople Lose Work
You're good at your trade. But you can't answer the phone when you're working — and that's costing you jobs.
Missed Calls = Lost Jobs
Customer calls while you're under a sink or up scaffolding. They call the next tradesman on Google. By the time you call back, they've already booked someone else.
Evenings Spent Quoting
After a full day's work, you spend your evenings returning calls, answering the same questions, and chasing quotes. No wonder you're knackered.
Tyre-Kickers Waste Time
You drive 30 minutes for a “big job” that turns out to be a £50 repair they think should be free. Time you'll never get back.
No Visibility Until Site Visit
Customer describes a “small leak” that turns out to need a new cylinder. You arrive without the right parts and have to make two trips.
From Enquiry to Booked Job in Minutes
AI handles the lead capture and qualification. You just show up and do the work.
Customer Enquiry
Customer finds you and asks about a job
Details
Via website, WhatsApp, Facebook, or Google Business
Example
AI Qualification
Chatbot gathers job details and urgency
Details
Type of work, location, photos, timeline needed
Example
Quote or Booking
Instant estimate or appointment booking
Details
Standard jobs get instant pricing, complex jobs scheduled for site visit
Example
Job Confirmation
Customer confirms, you get notified
Details
Full job details sent to your phone with customer contact
Example
Multi-Channel Capture
Customers find you on Google, your website, Facebook, or WhatsApp. AI is ready on all channels to capture the lead.
- Website chat widget
- WhatsApp Business
- Facebook Messenger
- Google Business Messages
Instant Quote Estimates
For standard work, AI provides instant ballpark prices. Customers know what to expect before you even call back.
- Your prices, your rules
- Range quotes for variable work
- Site visit booking for complex jobs
Calendar Integration
Customers book directly into your available slots. No back-and-forth calls trying to find a time that works.
- Syncs with Google/Outlook
- Prevents double-booking
- Automatic reminder SMS
AI Chatbot vs Answering Services vs Missed Calls
See why AI is the smart choice for busy tradespeople.
| Feature | Feature | Missed Calls | Answering Service | Hand On Web AI |
|---|---|---|---|---|
24/7 Lead Capture | ||||
Job Qualification | basic | |||
Instant Quote Estimates | ||||
Photo Collection | ||||
Calendar Booking | ||||
WhatsApp/SMS Support | ||||
Cost per Lead | lost job | £5-15 | £0.50-2 | |
Knows Your Services | n/a | script only |
The Numbers
Average trade job value: £200. Missing 5 calls a week = 20 potential jobs a month. Even converting 25% of those missed calls is £1,000/month extra revenue. AI chatbot cost: £150/month. That's a 6x return before we even talk about time saved.
AI Solutions for Every Trade
Customised chatbots that understand your specific trade and speak your customers' language.
Plumbers & Heating Engineers
Capture emergency calls 24/7, even when you're on a job. AI understands the difference between a dripping tap and a burst pipe.
- Emergency prioritisation
- Boiler service booking
- Quote estimates
- Gas Safe queries
Electricians
Never miss a rewire enquiry because you were up a ladder. AI captures job details and provides instant estimates for standard work.
- EICR booking
- Socket/lighting quotes
- Emergency call triage
- Certificate queries
Builders & Construction
Handle extension enquiries, loft conversions, and renovation quotes. AI qualifies serious jobs from tyre-kickers.
- Project qualification
- Site visit booking
- Portfolio sharing
- Planning queries
General Handymen
From flat-pack assembly to kitchen fitting, capture the small jobs competitors ignore.
- Multi-trade enquiries
- Hourly rate quotes
- Quick job booking
- Repeat customer handling
Also perfect for: HVAC engineers, roofers, landscapers, painters, decorators, locksmiths, window fitters, and more.
Ask About Your TradeBuilt for Busy Tradespeople
Everything you need to capture leads and book jobs without office admin.
Instant Notifications
Get WhatsApp or SMS alerts the moment a lead comes in. Full job details at your fingertips.
Photo Collection
Customers share photos of the problem. See what you're dealing with before you arrive.
Service Area Filtering
Only accept jobs in your patch. AI checks postcodes and politely declines outside your area.
Emergency Prioritisation
Burst pipe at midnight? AI flags it urgent and calls you immediately, not just sends a message.
Repeat Customer Recognition
AI remembers past customers and their property details. Faster service, more personal experience.
24/7 Availability
Capture leads at 7am, 11pm, or Sunday lunchtime. AI never clocks off.
“I used to miss 5-6 calls a day. Now every enquiry gets captured and I follow up when I'm done with the current job. My bookings are up 40% and I'm not spending evenings on the phone.”
Trades Chatbot: Frequently Asked Questions
How does a chatbot help tradespeople capture more leads?
Most tradespeople miss 50-70% of incoming calls because they're on a job, driving, or it's outside hours. A chatbot captures these leads 24/7 via your website, WhatsApp, Facebook, and Google Business profile. It qualifies the job by asking the right questions (what's the problem, where are you, what's the urgency), provides instant estimates for standard work, and books appointments into your calendar. You get notified instantly with full job details, so you can follow up when convenient.
Can the chatbot give accurate quotes for trade work?
The chatbot provides estimates for standard, predictable work based on rules you set. For example: "Boiler service: £85", "Single socket install: £65-85", "EICR for 3-bed house: £150-180". For complex or variable work (like extensions or rewires), the chatbot collects details, photos, and books a site visit for you to quote properly. It's smart enough to know when a job needs your eyes on it versus when it can provide a ballpark figure.
What information does the chatbot collect from customers?
The chatbot is customised to your trade but typically collects: contact details (name, phone, email), job location (postcode), job description and urgency, photos or videos of the issue (for diagnostics), preferred dates/times for the work, and any access requirements. For specific trades, it asks relevant questions - a plumber's bot might ask about boiler make/model, an electrician's about consumer unit type, a builder's about property size and planning status.
How quickly do I get notified about new leads?
Instantly. When a customer completes an enquiry, you receive a notification via WhatsApp, SMS, email, or app notification (your choice) with all the job details. Emergency jobs are flagged as high priority. You can respond immediately or when you finish your current job - either way, the customer has already received acknowledgment and knows their enquiry is being handled.
Does it work with my existing calendar and scheduling?
Yes, we integrate with Google Calendar, Microsoft Outlook, Tradify, ServiceM8, Jobber, and other popular trades software. The chatbot checks your real availability before offering appointment slots, so customers can only book times you're actually free. Double-booking is prevented automatically. If you use paper diaries, we can work with that too - you'd approve bookings manually.
How does the chatbot handle emergency calls?
Emergency enquiries (burst pipe, power out, gas smell) are handled differently. The chatbot immediately flags these as urgent, collects essential safety information, and notifies you via phone call, not just message. It can also provide safety advice ("turn off the water at the stopcock, located usually under the sink") while you're en route. For true emergencies outside your service hours, it can provide emergency service numbers.
Can customers send photos of the problem?
Yes, and this is one of the most valuable features. Customers can share photos or videos directly in the chat - showing you the leaking pipe, the faulty socket, or the damp patch before you even arrive. This helps you: diagnose issues remotely, bring the right parts/tools, provide more accurate quotes, and avoid wasted trips. Photos are attached to the lead notification you receive.
What does it cost and what's the ROI?
Pricing starts from £99/month for sole traders with basic lead capture. Full-featured solutions with calendar integration, multi-channel support, and team features range from £150-350/month. Consider: if your average job is £200 and you capture just 2 extra leads per month that would have been missed calls, that's £400 revenue for £150 investment. Most trades businesses see ROI within the first month.
Have more questions? We speak tradesman, not tech jargon.
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