Booking Chatbot: Appointments 24/7
Stop losing bookings to voicemail and slow responses. Our AI booking chatbot checks availability, schedules appointments, sends confirmations, and delivers reminders—24/7, without your team lifting a finger.
Based in Chester, serving UK businesses
- Books appointments 24/7—even at 2am
- Integrates with Google Calendar, Calendly & more
- Automatic reminders with one-tap rescheduling
- Works on website, WhatsApp & social media
- 30-day money-back guarantee
Sat 14 Dec 2026, 2:00 PM
Your appointment is tomorrow at 2pm
From Enquiry to Appointment in Seconds
See how our booking chatbot handles the entire appointment scheduling process automatically—no staff involvement needed.
Check Availability
Customer asks to book. Your booking chatbot instantly checks your real-time calendar for available slots.
"I need a haircut on Saturday" → Bot shows available times
Book the Appointment
Customer picks a time. The reservation chatbot captures their details and confirms the slot instantly.
"2pm works" → Bot books it, asks for contact details
Send Confirmation
Automatic confirmation sent via SMS, email, or WhatsApp with all appointment details.
✓ "Your appointment is confirmed for Sat 14 Dec at 2pm"
Send Reminders
Automated reminders 24h and 1h before to reduce no-shows. Easy rescheduling option included.
"Reminder: Your appointment is tomorrow at 2pm. Reply R to reschedule"
Booking Chatbots for Every Industry
From dental practices to hair salons, our AI appointment booking bot adapts to your specific scheduling needs.
Healthcare & Dental
Patient appointment booking, rescheduling, and waitlist management. Handle new patient enquiries and follow-up bookings automatically.
Salons & Beauty
Book haircuts, treatments, and services. Your appointment booking bot shows available stylists and handles complex multi-service bookings.
Restaurants & Hospitality
Table reservations, party bookings, and special events. Capture dietary requirements and seating preferences automatically.
Consultants & Professional Services
Discovery calls, consultations, and follow-up meetings. Your scheduling chatbot qualifies leads before booking valuable time slots.
Connects to Your Existing Calendar
Our booking chatbot connects to the calendar you already use and checks live availability before it books.
Google Calendar
Two-way sync with Google Calendar
Microsoft Outlook
Full Outlook calendar integration
Calendly
Connect to existing Calendly setup
Cal.com
Open-source alternative support
Acuity Scheduling
Acuity appointment sync
Practice Software
Dentally, Cliniko and others, where the API allows
Don't see your calendar system? We can likely integrate it. Ask us about custom integrations.
Why a Booking Chatbot Helps
More than appointment scheduling: confirmations, reminders and rescheduling too. Built by our chatbot team.
Book Appointments 24/7
Your booking chatbot never sleeps. Customers book whenever suits them—evenings, weekends, 3am.
Instant Confirmation
No more "we'll get back to you". Appointments confirmed in seconds with automatic calendar sync and confirmation messages.
Automatic Reminders
SMS and email reminders 24h and 1h before appointments, with one-tap rescheduling so a slot can be rebooked instead of missed.
Free Up Your Staff
Stop answering "do you have any slots on Saturday?" Your team focuses on customers, not calendar management.
Fill More Slots
Take bookings from your website, WhatsApp and social media, even when you are busy.
Easy Rescheduling
Customers reschedule themselves via the chatbot. Freed slots can be offered to your waitlist. Less admin for your team.
Booking Chatbot vs Manual Scheduling
How automated booking compares with taking bookings by phone and email.
Booking Chatbot From £99/month
Website £99/month, Business £149/month with WhatsApp, or Pro £249/month with more channels and CRM integration. One missed appointment can cost more than a month of automated booking.
Why Choose Hand On Web?
Based in Chester, UK
We're a UK company serving UK businesses, with local support. Built with UK GDPR in mind. We list every sub-processor, and where it processes data, on our security page.
30-Day Money-Back Guarantee
Not happy in the first 30 days? We refund what you have paid.
We Build Chatbots
We work with AI chatbots for UK businesses, from setup to changes after launch.
Fast Setup
Booking chatbots are usually live in about 7 days. We handle the setup. You just start accepting bookings.
Booking Chatbot FAQs
Everything you need to know about our AI appointment booking solution.
What is an appointment booking chatbot?
An appointment booking chatbot is an AI assistant that schedules appointments automatically through your website, WhatsApp, or Facebook Messenger. It checks your calendar for real-time availability, shows customers open slots, captures their details, books the appointment, and sends confirmation plus reminder messages. All this happens 24/7 without any human involvement required.
How does a booking chatbot integrate with my calendar?
Our booking chatbot connects directly to your calendar system via secure API integration. We support Google Calendar, Microsoft Outlook, Calendly, Cal.com and Acuity Scheduling. Practice management software such as Dentally or Cliniko depends on the software's API, so we check that first. The integration is two-way: bookings appear in your calendar straight away, and if you block time yourself, the chatbot sees it, so it checks live availability before it books.
Can the chatbot handle complex bookings like multiple services?
Yes. Our appointment booking bot handles multi-service bookings (e.g., "haircut and colour"), multiple staff members, different appointment lengths, and specific resource requirements. For example, a salon chatbot can book a 30-minute cut with Stylist A followed by a 90-minute colour with Colourist B.
What calendars does the booking chatbot integrate with?
We support Google Calendar, Microsoft Outlook/365, Calendly, Cal.com and Acuity Scheduling. Practice and salon systems such as Dentally or Cliniko depend on the software's API, so we check that before we agree the integration. If you use a different system, we can often build a custom integration, which we quote separately. Where the calendar allows it, the connection is two-way, so bookings sync automatically.
How does the reminder system reduce no-shows?
Our booking chatbot sends automated reminders 24 hours and 1 hour before appointments via SMS, email, or WhatsApp. Each reminder includes easy options to confirm, reschedule, or cancel, so people can rebook instead of simply not turning up.
Can customers reschedule through the chatbot?
Absolutely. Customers can reschedule or cancel appointments themselves via the chatbot—no phone calls needed. When a slot is freed, our system can automatically offer it to customers on your waitlist. This self-service approach cuts down on admin and phone calls.
Is the booking chatbot available on WhatsApp?
Yes. Our reservation chatbot works on WhatsApp Business, your website, Facebook Messenger, and Instagram DMs. Customers book through whichever channel they prefer. All bookings sync to the same calendar regardless of source. Many customers already use WhatsApp, so it is an easy way for them to book.
How much does a booking chatbot cost?
Booking chatbots use our standard chatbot plans. Website is £99/month for your website (up to 1,000 conversations). Business is £149/month and adds WhatsApp, hand-over to a person and up to 3,000 conversations. Pro is £249/month for more channels, CRM integration and up to 10,000 conversations. Setup is a one-off £149, and custom integrations with practice software are quoted. Month to month, cancel with 30 days’ notice, with a 30-day money-back guarantee.
How long does it take to set up a booking chatbot?
Booking chatbots are usually live in about 7 days. This includes integrating with your calendar, configuring booking rules (appointment types, durations, buffer times), setting up confirmation/reminder messages, and thorough testing. Our Chester-based team handles the entire setup.
What happens if a customer has a complex request the bot can't handle?
Our scheduling chatbot is designed for graceful handoff. If a booking request is too complex (group booking for 20, special requirements), the bot captures all details and alerts your team for personal follow-up. The customer is told that a person will be in touch.
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Stop losing bookings to slow responses and missed calls. Get a free consultation and see how our AI booking chatbot can take bookings 24/7. Based in Chester, serving UK-wide.