HR Chatbot

HR Chatbot: Automate Employee Questions & HR Support

Your HR team shouldn't spend their days answering the same questions. Our HR chatbot handles policy queries, leave requests, benefits questions, and onboarding support — instantly, accurately, 24/7.

In 2026, employees expect instant answers. While they're waiting 48 hours for someone to check their holiday balance, an AI HR assistant could have answered in 5 seconds. Free your HR team for strategic work. Give employees the self-service experience they want.

  • Reduce HR query volume by 70%
  • 24/7 employee self-service support
  • HRIS integration (BambooHR, Workday & more)
  • GDPR compliant with UK data handling
HR chatbot providing instant employee support and answering policy questions
HR Assistant

Hi Sarah! How can I help you today? 👋

How many holiday days do I have left?

You have 12 days remaining this year. Would you like to book some time off? 📅

70%
Fewer HR Queries
handled by chatbot
24/7
Employee Support
no waiting for HR
<5 sec
Response Time
average query response
92%
Employee Satisfaction
with self-service
Use Cases

What Your HR Chatbot Can Handle

From simple policy questions to leave management and onboarding — your employee chatbot handles the routine so HR can focus on people.

Policy Questions

Instant answers about company policies, procedures, and guidelines. From dress code to expense claims, employees get answers in seconds.

Example questions:
What's our remote working policy?
How do I claim expenses?
What's the grievance procedure?

Leave Requests

Employees check balances and submit leave requests directly through the HR chatbot. Automatic manager notifications and calendar updates.

Example questions:
How many holiday days do I have?
I need to book 3 days off next week
What's my sick leave balance?

Benefits Information

Pension details, health insurance options, and employee perks — all accessible through natural conversation without digging through portals.

Example questions:
What pension contributions do we have?
How do I access the cycle-to-work scheme?
What health benefits are available?

Onboarding Support

Guide new joiners through their first weeks with instant answers, checklist reminders, and training schedules. Reduce HR onboarding workload by 80%.

Example questions:
Where do I find my IT setup guide?
Who's my line manager?
What training do I need to complete?

Training & Development

Help employees discover training opportunities, book courses, and track their professional development progress.

Example questions:
What courses are available?
How do I request training?
What's my CPD record?

Document Requests

Generate and deliver employment letters, P60 requests, and other HR documents automatically through the chatbot.

Example questions:
I need an employment reference letter
Where can I find my contract?
Can I get a salary confirmation letter?
How It Works

From Question to Answer in Seconds

Your HR automation chatbot combines policy knowledge, HRIS data, and intelligent routing to deliver the right answer every time.

01

Employee Asks a Question

HR chatbot for UK businesses. Automate leave requests, policy queries & onboarding. Save HR 20+ hrs/week.

02

Chatbot Retrieves Information

Your HR bot searches your policies, handbook, and connected HRIS systems to find accurate, up-to-date answers. No outdated PDFs or incorrect information.

03

Handles Requests & Forms

Beyond Q&A, the employee chatbot can process leave requests, update personal details, book training sessions, and trigger HR workflows automatically.

04

Escalates When Needed

Complex or sensitive queries get routed to your HR team with full context. Your HR chatbot knows when human support is essential.

Need more sophisticated knowledge retrieval? Check out our RAG-powered chatbots for enterprise-grade document search.

HR Chatbot vs Traditional HR Support

See why leading UK businesses are adopting HR bots for employee self-service in 2026.

Feature
Traditional HR
HR Chatbot
Response time
24-48 hours typical
Under 5 seconds
Availability
Business hours only
24/7/365
Policy consistency
Varies by HR rep
100% consistent
Scalability
Limited by headcount
Unlimited queries
Employee experience
Wait, email, follow up
Instant self-service
HR team time
Spent on repetitive Qs
Freed for strategic work

Enterprise-Ready HR Chatbot Features

Built for real HR departments with real compliance requirements. Not a toy — a proper employee support system.

Policy Knowledge Base

Upload your employee handbook, policies, and HR documents. Your HR chatbot learns them and answers questions accurately every time.

Leave Management

Check balances, submit requests, and get approvals — all through natural conversation. Syncs with your HRIS and calendars.

GDPR Compliant

Built with UK data protection requirements from day one. Secure handling of sensitive employee information with proper consent mechanisms.

HRIS Integration

Connect to BambooHR, Workday, Personio, and more. Pull real-time employee data for accurate, personalised responses.

Workflow Automation

Trigger HR processes directly from chat. Onboarding checklists, training assignments, and manager approvals — automated.

Role-Based Access

Different information for different roles. Managers see team data, employees see personal information, contractors see relevant policies.

HRIS Integration

Connect to Your Existing HR Systems

Your HR chatbot isn't useful if it can't access real employee data. We integrate directly with your HRIS so employees get accurate, personalised answers — not generic policy text.

Leave balances, org charts, personal details, and more — all accessible through natural conversation, with proper security controls ensuring employees only see their own information.

Discuss Your HRIS Integration

BambooHR

Full sync for leave, employee data & org charts

Workday

Enterprise HRIS integration with real-time data

SAP SuccessFactors

Connect employee records & HR processes

Personio

Perfect for UK/EU SMBs using Personio

HiBob

Modern HRIS integration for growing teams

Custom HRIS

API integration with your existing system

Security & Compliance

GDPR Compliant HR Automation

HR data is sensitive. Our HR chatbot is built with UK data protection requirements from day one — not bolted on as an afterthought.

Proper consent mechanisms, role-based access, audit trails, and secure data handling. Your compliance team will approve it; your employees will trust it.

GDPR compliant data handling
SOC 2 Type II certified infrastructure
End-to-end encryption
Role-based access controls
Audit logging for compliance
UK data residency options
Single Sign-On (SSO) support
Regular security assessments

Built by Our Chester-Based Team

We're not offshore chatbot vendors. Our Chester-based team understands UK employment law, GDPR requirements, and what British employees expect from HR support. We build HR chatbots that work in the real world — tested with actual HR departments before deployment.

HR Chatbot FAQs

Everything you need to know about implementing an HR chatbot for your organisation.

What is an HR chatbot?

An HR chatbot is an AI-powered assistant that handles employee queries about policies, leave, benefits, and HR processes through natural conversation. Unlike traditional HR portals, an HR chatbot understands questions in plain English and provides instant, accurate answers 24/7. It can also process requests like leave submissions, document generation, and onboarding tasks automatically.

What questions can an HR chatbot answer?

A well-configured HR chatbot handles virtually any employee question: holiday policies, sick leave procedures, benefits information, expense claims, training opportunities, company policies, onboarding tasks, payroll queries, and more. Our HR bots are trained on your specific company policies and connected to your HRIS for personalised answers like "How many holiday days do I have left?" with accurate, real-time data.

How does the HR chatbot integrate with our existing HRIS?

We build direct integrations with all major HRIS platforms including BambooHR, Workday, SAP SuccessFactors, Personio, HiBob, and others. The HR automation chatbot pulls real-time employee data — leave balances, personal details, org structure — to provide accurate, personalised responses. We also connect to Slack, Microsoft Teams, and your intranet for seamless access.

Is the HR chatbot GDPR compliant?

Absolutely. Our HR chatbots are built with UK GDPR compliance as standard. We implement proper consent mechanisms, data minimisation, secure storage, and appropriate retention policies. Employee data is handled with the same security your HR team applies — often better, since the chatbot can't accidentally share information it shouldn't. We provide full audit trails for compliance reporting.

Can employees submit leave requests through the HR chatbot?

Yes! Employees can check their leave balances and submit holiday requests directly through conversation. The employee chatbot validates the request against your policies, checks for conflicts, notifies managers for approval, and updates your HRIS and calendars automatically. The entire process takes under a minute instead of filling out forms and waiting for emails.

How does the HR chatbot handle sensitive or complex queries?

Our HR chatbots are trained to recognise when human intervention is needed. For sensitive topics like disciplinary matters, grievances, or complex benefits questions, the chatbot acknowledges the query and routes it to the appropriate HR team member with full context. Employees aren't left frustrated by unhelpful responses — they get connected to the right person quickly.

What does an HR chatbot cost?

HR chatbot costs depend on company size, integrations needed, and query volume. Typical implementations for UK businesses range from £300-1,000/month after initial setup. The ROI is clear: if your HR team spends even a few hours per week on repetitive queries, an HR automation chatbot pays for itself quickly while improving employee experience.

How long does it take to implement an HR chatbot?

Most HR chatbot implementations take 4-8 weeks from kickoff to launch. This includes discovery, policy documentation review, HRIS integration, testing, and training. Simpler deployments with fewer integrations can launch in 2-3 weeks. We handle the technical work while your HR team focuses on reviewing content and testing the experience.

Can the HR chatbot support employee onboarding?

Onboarding support is one of the most valuable HR chatbot use cases. New joiners get instant answers to their many questions without overwhelming HR. The chatbot guides them through first-week tasks, reminds them about required training, helps them understand company policies, and connects them with the right people. HR teams report 80% less time spent on routine onboarding queries.

Will employees actually use an HR chatbot?

In 2026, employees expect instant self-service. Our HR chatbots see adoption rates of 70-90% within the first month — because getting an instant answer is simply better than waiting for HR to respond. The key is making the chatbot genuinely helpful (accurate answers, real integrations) rather than a frustrating dead-end. We focus on quality responses that build employee trust.

Free consultation

Ready to Transform Your HR Support?

Get a free consultation with our Chester-based team. We'll show you exactly how an HR chatbot can reduce query volume, improve employee satisfaction, and free your HR team for strategic work — with a 30-day money-back guarantee.

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