Your Website Deserves a Chatbot That Actually Works
Stop losing visitors to slow responses and limited hours. Our website chatbot answers questions instantly, captures leads while you sleep, and gives every visitor the attention they deserve—without hiring more staff. It's the live chat alternative that works 24/7 in 2026 and beyond.
- Instant responses, any time of day
- Trained on YOUR business knowledge
- Easy one-line installation
- Seamless human handoff when needed
Why Businesses Love Our Website Chatbot
More than just a chat widget—it's your always-on team member that never calls in sick.
24/7 Availability
Your website chatbot never takes a break. Answer visitor questions at 3am on a Sunday just as well as Tuesday at noon.
Instant Responses
No more waiting. Visitors get answers in under a second, keeping them engaged and moving toward conversion.
Lead Capture
Automatically collect contact details, qualify leads, and route hot prospects to your sales team.
Natural Conversations
Powered by AI that understands context and intent, not just keywords. Real conversations, not robotic scripts.
Multi-Language Support
Serve international visitors in their preferred language without hiring multilingual staff.
GDPR Compliant
Built with privacy in mind. Data handling that meets UK and EU regulations from day one.
Website Chatbot vs Traditional Live Chat
Traditional live chat was great in 2015. But in 2026, your visitors expect instant answers—not “Please wait, an agent will be with you shortly.”
Want the full comparison? Read our detailed chatbot vs live chat guide →
From Zero to Chatbot in Days, Not Months
No technical expertise required. We handle the complex stuff so you can focus on what you do best—running your business.
Share Your Knowledge
Send us your FAQs, product info, and common questions. We train your chatbot on YOUR business.
We Build & Test
Our team configures your chatbot, customizes the widget design, and tests thoroughly.
Copy One Line of Code
Add a single script tag to your website. Works with WordPress, Shopify, Wix, or any platform.
Go Live & Optimize
Launch your chatbot and we monitor performance, making improvements based on real conversations.
Installation code example:
<script src="https://chat.handonweb.com/widget.js" data-id="your-id"></script>That's it. One line and you're live.
Your Brand, Your Rules
Generic chatbots feel like... well, generic chatbots. Our website chatbot adapts to your brand so completely that visitors will think you built it yourself.
Brand Colors & Styling
Match your website perfectly with custom colors, fonts, and positioning.
Personality & Tone
Professional, friendly, witty, or formal—your chatbot speaks in your brand voice.
Conversation Flows
Design custom journeys for different visitor intents and business goals.
Proactive Triggers
Pop up at the right moment—after 30 seconds, on exit intent, or on specific pages.
Real Results from Real Businesses
Here's what happens when you add a proper chatbot to your website.
Of queries resolved without human help
Availability (obviously)
Average response time
More leads captured after-hours
Explore Our Chatbot Solutions
Website chatbots are just the beginning. Discover how we can automate more of your customer interactions.
Website Chatbot FAQs
Got questions? We've got answers. (And yes, a chatbot helped write these.)
How is a website chatbot different from traditional live chat?
Traditional live chat requires human agents to be online and available—which means limited hours and waiting times during busy periods. A website chatbot powered by AI responds instantly, 24/7, and can handle unlimited conversations simultaneously. When complex issues arise, it seamlessly hands off to a human agent with full context. You get the best of both worlds.
Will the chatbot widget slow down my website?
Not at all. Our chatbot widget is designed for performance. It loads asynchronously after your main content, uses modern lazy-loading techniques, and typically adds less than 50KB to your page. We have seen zero impact on Core Web Vitals scores for our clients.
Can I customize how the chatbot looks on my website?
Absolutely. You can customize colors, button styles, position (bottom-right, bottom-left, or embedded), chat bubble design, welcome messages, and even add your logo. We make sure it feels like a natural part of your website, not a bolt-on widget.
How do I add the chatbot to my website?
We provide a single line of JavaScript code that you paste into your website. If you use WordPress, we have a plugin. For Shopify, it goes in your theme settings. For any other platform, it is as simple as adding a Google Analytics script. We guide you through the entire process.
What happens when the chatbot cannot answer a question?
We design for graceful fallback. If the chatbot is unsure, it can: acknowledge uncertainty and offer to connect to a human, create a support ticket for follow-up, or collect contact details for a callback. It never makes up answers or frustrates visitors with "I do not understand" loops.
Can the chatbot capture leads and integrate with my CRM?
Yes, lead capture is a core feature. Your chatbot can collect names, emails, phone numbers, and qualifying information. We integrate with popular CRMs including HubSpot, Salesforce, Pipedrive, and Zoho. Leads flow directly into your existing workflow.
How long does it take to set up a website chatbot?
Most website chatbots go live within 1-2 weeks. This includes knowledge base training, design customization, testing, and deployment. If you have comprehensive FAQs and documentation ready, it can be even faster.
Is the chatbot suitable for small businesses?
Definitely. In fact, small businesses often see the biggest impact because they cannot afford 24/7 live chat staff. A chatbot lets you compete with larger companies on customer service without the overhead. Our Chester-based team works with businesses of all sizes across the UK.
Can visitors tell they are chatting with AI?
We recommend transparency—most visitors appreciate knowing they are talking to AI when they get instant, accurate answers. However, the experience is so natural that many visitors forget. The key is that your chatbot is genuinely helpful, not pretending to be human.
What is the ROI of adding a chatbot to my website?
Most businesses see ROI within the first month. Common results include: 30-50% reduction in support emails and calls, 2-3x increase in lead capture (especially outside business hours), higher customer satisfaction scores, and sales team focusing on qualified leads instead of answering basic questions. We help you measure impact from day one.
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Learn moreReady for a Chatbot for Your Website?
Our Chester-based team builds website chatbots that actually help your business grow. Get a free assessment and see how we can transform your visitor experience.