Virtual Receptionist UK

Virtual Receptionist That Never Misses a Call

Our AI virtual receptionist answers every call 24/7, books appointments, and captures leads while you focus on running your business. Professional virtual receptionist service at a fraction of traditional call centre costs.

  • 24/7 availability - no missed calls
  • 70% cheaper than call centres
  • Instant setup - live in 1-2 weeks
  • 30-day money-back guarantee

AI-Powered Reception

Natural conversations that callers love

Answers in under 1 second
Handles 100+ calls simultaneously
Books appointments automatically
Integrates with your CRM

Why UK Businesses Choose Our Virtual Receptionist

A smarter, more affordable alternative to traditional call centres and remote receptionist services.

24/7 Call Handling

Your virtual receptionist never takes breaks, holidays, or sick days. Every call answered, any time.

70% Cost Reduction

Save thousands compared to hiring staff or outsourcing to traditional call centres.

Instant Response

No hold times, no queues. Callers speak to your virtual receptionist immediately.

Unlimited Capacity

Handle 1 call or 100 simultaneous calls without additional cost or wait times.

Consistent Quality

Every caller gets the same professional experience - no bad days, no staff turnover issues.

Capture Every Lead

Never miss a sales opportunity because your line was busy or office was closed.

Virtual Receptionist vs Traditional Call Centres

See why businesses are switching from expensive call centres to AI virtual receptionist services.

Feature
Call Centre
AI Virtual Receptionist
Monthly Cost
£2,000 - £5,000+
From £200/month
Availability
Business hours only
24/7/365
Setup Time
4-8 weeks
1-2 weeks
Scalability
Hire more staff
Instant & unlimited
Consistency
Varies by agent
100% consistent
Training
Ongoing cost
One-time setup
Hold Times
2-10+ minutes
Zero wait
Sick Days / Holidays
Coverage needed
Never an issue

Virtual Receptionist Service for Every Industry

From trades to professional services, our virtual receptionist adapts to your business needs.

Small Business Owners

Focus on your craft while your virtual receptionist handles every call professionally.

Tradespeople, consultants, agencies

Medical & Dental Practices

Appointment booking, rescheduling, and patient inquiries handled automatically.

GP surgeries, dental clinics, physios

Legal & Professional Services

Capture client details, schedule consultations, and route urgent matters appropriately.

Solicitors, accountants, architects

E-commerce & Retail

Order status updates, return queries, and product questions answered instantly.

Online shops, retailers, wholesalers
Simple Pricing

Virtual Receptionist From £200/month

Custom pricing based on your call volume and requirements. Most small businesses save 70% compared to traditional call centres or hiring in-house reception staff.

No
Setup fees
No
Long contracts
30 Day
Money-back guarantee
Get a Custom Quote

Virtual Receptionist FAQs

Everything you need to know about our virtual receptionist service.

What does a virtual receptionist do?

A virtual receptionist answers your business calls professionally when you cannot. They greet callers in your company name, take messages, book appointments, answer frequently asked questions, and route urgent calls to the right person. Our AI virtual receptionist does all of this 24/7 without breaks, holidays, or sick days — handling unlimited calls simultaneously at a fraction of call centre costs.

How much does a virtual receptionist cost per month UK?

In the UK, traditional human virtual receptionist services cost £200-500 per month for basic packages, while full call centre services charge £2,000-5,000+ monthly. Our AI virtual receptionist starts from around £200/month and includes 24/7 availability, unlimited simultaneous calls, appointment booking, and CRM integration — typically 70% cheaper than human alternatives.

Can a virtual receptionist book appointments?

Yes, our AI virtual receptionist integrates with popular calendar systems including Google Calendar, Microsoft Outlook, and practice management software. It can check availability, book appointments, send confirmations, and handle rescheduling or cancellations - all without human intervention.

Will callers know they are speaking to AI?

Our virtual receptionist uses advanced voice technology from ElevenLabs that sounds remarkably natural. Most callers cannot distinguish it from a human receptionist. The AI introduces itself honestly, but the conversation flow is so natural that callers appreciate the instant, helpful service.

What happens if the virtual receptionist cannot help?

Our AI is designed for graceful escalation. If a query is too complex or the caller requests a human, the virtual receptionist can transfer the call, take a detailed message, or schedule a callback - always preserving the full conversation context for your team.

How quickly can I get a virtual receptionist set up?

Most businesses are live within 1-2 weeks. This includes voice customisation, call flow design, integration with your existing systems, and thorough testing. We handle the entire setup - you just provide your business information and preferences.

Can I use my existing business phone number?

Absolutely. Your virtual receptionist can be connected to your existing phone number through call forwarding or direct integration with your phone provider. Customers call the same number they always have - they will just get a better experience.

Is a virtual receptionist suitable for a small business?

Virtual receptionists are ideal for small businesses. You get professional call handling without the cost of hiring staff. Trades, consultants, medical practices, and professional services across the UK use our virtual receptionist to capture more leads and provide better service.

How does an AI virtual receptionist compare to a call centre?

AI virtual receptionists offer significant advantages: 70% lower costs, zero hold times, 24/7 availability, perfect consistency, and unlimited scalability. Call centres have variable quality, long wait times, high costs, and limited hours. For most businesses, AI delivers a better caller experience at lower cost.

Is my data secure with a virtual receptionist?

Yes. Our virtual receptionist is built with GDPR compliance and UK data protection requirements in mind. Call data is encrypted, securely stored, and we provide data processing agreements. We can configure call recording and data retention to meet your specific compliance requirements.

Free consultation

Ready for Your Virtual Receptionist?

Stop missing calls and losing leads. Get a free assessment and see how our AI virtual receptionist can transform your business communications.

30-day money-back+44 7471 487274No contracts