Facebook Chatbot That Turns Messages Into Customers
Every message to your Facebook Page is a potential sale. But if you're not there to reply instantly, they'll message your competitor instead. Our Facebook chatbot responds in seconds, qualifies leads, takes bookings, and handles support — 24/7, even while you sleep.
- Instant replies to Page messages and ad comments
- Works with Facebook Ads for lead capture
- Also handles Instagram DMs automatically
- Chester-based team, 30-day guarantee
Hi! 👋 Thanks for messaging. How can I help you today?
I'd like to book a table for Saturday
Perfect! 🎉 Saturday is available. How many people and what time works best?
Your Customers Are Already on Facebook
In 2026, people don't want to call, email, or fill out contact forms. They want to message. With 1.3 billion active Messenger users and 80% open rates, Facebook chatbots reach customers where they're already spending time.
Zero Friction
No app downloads, no account creation, no phone calls. Customers tap “Message” and they're talking to your business instantly.
Facebook Ads Synergy
Running Facebook Ads? Your chatbot captures leads the moment someone engages. No landing pages, no form abandonment — just instant conversation.
Rich Interactions
Buttons, carousels, quick replies, product catalogues. Facebook Messenger chatbots can do far more than plain text responses.
Facebook Chatbot Features That Drive Results
Not just auto-replies. A proper Facebook Messenger bot that handles real conversations and integrates with your business systems.
Instant Response, Always
Someone messages your page at 2am? They get help immediately. No waiting, no missed opportunities.
Native Messenger Integration
Works seamlessly within Facebook Messenger. Customers stay where they are — no app switches needed.
Comment & Message Automation
Reply to ad comments, post comments, and DMs automatically. Turn every interaction into a conversation.
Smart Conversation Flows
Guide customers through bookings, product selection, and support with natural, branching conversations.
Built-in Analytics
Track open rates, response times, and conversation outcomes. See what works and optimise.
Human Takeover Anytime
Your team can jump in whenever needed. Full conversation history, seamless handoff.
How UK Businesses Use Facebook Chatbots
From high street shops to local services, see how businesses are using Facebook Messenger automation to grow.
Retail & E-commerce
Answer product questions, check stock, process returns, and send order updates — all within Messenger.
65% fewer support ticketsRestaurants & Takeaways
Handle reservations, answer menu questions, take orders, and send booking confirmations automatically.
3x more bookingsService Businesses
Plumbers, electricians, cleaners — qualify jobs, book appointments, and send reminders without lifting a finger.
47% more leads capturedLead Generation
Capture leads from Facebook ads instantly. Qualify them while they're still interested and hand off to sales.
2.5x conversion rateRunning an online store? See how e-commerce businesses use chatbots to boost sales and reduce support tickets. Or check out our WhatsApp chatbot for even more reach.
Connect Facebook to Your Business Systems
Your Facebook chatbot shouldn't work in isolation. We connect it to your booking system, online store, CRM, and more — so conversations become real business results, not just chats.
The real power? Combine your Facebook chatbot with our other chatbot channels for a unified customer experience across Facebook, WhatsApp, and your website.
Discuss Your Integration NeedsFacebook Ads
Instant lead capture from ads
Instagram DM
Cross-platform messaging
Shopify
Order updates and tracking
Calendly
Appointment scheduling
HubSpot
CRM sync and lead capture
Custom APIs
Your existing systems
Why Facebook Chatbots Beat Traditional Support
It's 2026. Customers expect instant answers. Here's how a Facebook Messenger bot delivers what phone, email, and contact forms can't.
Transparent Facebook Chatbot Pricing
No hidden fees, no surprises. Here's what goes into building your Messenger bot.
What's Included
- Facebook Page & Messenger setup
- Custom conversation flow design
- Comment-to-DM automation
- Integration with your systems
- AI training on your business
- Analytics dashboard access
- Ongoing support & updates
Typical Investment
No per-message fees from Facebook. Exact pricing depends on features, integrations, and conversation volume.
Facebook Chatbot FAQs
Everything you need to know about Facebook Messenger automation for your business.
What is a Facebook chatbot and how does it work?
A Facebook chatbot is an AI-powered assistant that automatically responds to messages on your Facebook Page and Messenger. When someone sends your page a message or comments on a post, the chatbot can reply instantly with helpful information, answer questions, take bookings, or qualify leads. It uses Facebook's official Messenger Platform API, so everything works natively within the Facebook ecosystem.
Can a Facebook chatbot reply to comments on my ads and posts?
Yes! This is one of the most powerful features. When someone comments on your Facebook ad or post, your chatbot can automatically send them a private message to start a conversation. This is huge for ad campaigns — instead of comments sitting there unanswered, every interested person gets immediate follow-up while they are still engaged.
How much does a Facebook Messenger bot cost?
Facebook chatbot pricing depends on your conversation volume, features, and integrations. Unlike WhatsApp, Facebook doesn't charge per conversation — you pay for the chatbot platform and setup. Most UK small businesses invest between £150-£800 monthly. We provide transparent quotes based on your specific needs, and there's always a 30-day money-back guarantee.
Will my customers know they are talking to a bot?
We believe in transparency, and customers actually prefer it when they know instant responses are AI-powered. Our chatbots identify themselves upfront while still being friendly and helpful. The key is that they actually solve problems — customers don't mind chatting with a bot if it gets them answers in seconds instead of hours.
Can the chatbot connect to my online shop?
Absolutely. We integrate with Shopify, WooCommerce, and other e-commerce platforms. Your Facebook chatbot can check order status, send shipping updates, handle return queries, show product catalogues, and even take orders directly within Messenger. It is like having a sales assistant available 24/7 on Facebook.
What happens when the bot cannot answer a question?
Our chatbots are designed for graceful escalation. If the AI encounters something outside its knowledge, it acknowledges the limitation and either asks clarifying questions or hands off to a human team member with full conversation context. We never let customers get stuck in frustrating loops or receive incorrect information.
Is Facebook Messenger automation GDPR compliant?
Yes. All our Facebook chatbots are built with GDPR compliance from the ground up. We implement proper consent mechanisms, data minimisation, and secure handling of personal data. Facebook also has its own privacy controls, and we work within those guidelines. Our Chester-based team understands UK data protection requirements thoroughly.
How long does it take to set up a Facebook chatbot?
Most Facebook chatbots go live within 1-2 weeks — faster than WhatsApp because there's no complex API approval process. This includes conversation flow design, integration with your systems, knowledge base setup, and testing. Simple FAQ bots can launch in days; complex e-commerce integrations may take slightly longer.
Can I use the same chatbot on Instagram DMs?
Yes! Since Facebook owns Instagram, your Messenger chatbot can also handle Instagram Direct Messages. One bot, two platforms — reaching customers wherever they prefer to connect with your brand. We set up cross-platform deployment so conversations are consistent across both channels.
What is the difference between Facebook chatbot and Facebook Ads?
They work together beautifully. Facebook Ads bring people to your page; the chatbot converts them. When someone clicks your ad or comments on it, the chatbot immediately engages them, qualifies their interest, and captures their details — all while they're still paying attention. It's the missing piece that turns ad spend into actual leads.
Built by Our Chester-Based Team
We're not some overseas agency or a faceless chatbot platform. Our Chester team works directly with UK businesses to build Facebook chatbots that understand British customers, British humour, and British expectations. When you need help, you talk to real people who built your solution.
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Learn moreReady to Launch Your Facebook Chatbot?
Get a free consultation with our Chester-based team. We'll show you exactly how Facebook Messenger automation can transform your customer engagement in 2026.